Privacy Policy

Last Updated: April 19, 2025

At MyGoodFoodShop Gaming (“we,” “us,” or “our”), we are committed to protecting your privacy and fostering trust within our gaming community. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, https://www.mygoodfoodshop.com/, online games, mobile applications, and related services (collectively, the “Service”). By using the Service, you consent to the practices described in this policy and our Terms of Use.

1. Introduction

This Privacy Policy applies to all users of the Service, including players, visitors, and account holders. We strive to be transparent about our data practices and comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you have questions about this policy, please contact us at the details provided in Section 11.

2. Information We Collect

We collect the following types of information:

  • Information You Provide: When you create an account, make purchases, or contact us, you may provide information such as your username, email address, payment details, or feedback.
  • Gameplay and Interaction Data: We collect data about your use of the Service, including game progress, scores, in-game purchases, chat messages, and interactions with other players.
  • Device and Technical Information: We automatically collect data such as your IP address, device type, operating system, browser type, and usage patterns (e.g., pages visited, time spent playing).
  • Cookies and Tracking Data: We use cookies and similar technologies to track your preferences and activities (see Section 6).

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service, including delivering games and personalized content.
  • Process transactions and manage in-game purchases.
  • Facilitate multiplayer features, leaderboards, and community interactions.
  • Analyze usage trends to enhance gameplay and user experience.
  • Send you updates, promotions, or support messages (with your consent where required).
  • Detect and prevent fraud, cheating, or violations of our Terms of Use.
  • Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, payment processing, analytics, or customer support, bound by confidentiality agreements.
  • Other Players: Your username, avatar, or game progress may be visible to other users in multiplayer or community features.
  • Legal Authorities: If required by law, regulation, or legal process, or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

We do not sell your personal information to third parties for marketing purposes.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates to inaccurate or incomplete information.
  • Deletion: Request deletion of your information, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications or certain data sharing (e.g., under CCPA).
  • Data Portability: Request your information in a structured, portable format.

To exercise these rights, contact us at privacy@mygoodfoodshop.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These include:

  • Essential Cookies: Necessary for the Service to function, such as maintaining your session.
  • Analytics Cookies: Track usage patterns to improve the Service.
  • Advertising Cookies: Deliver targeted ads based on your interests (with your consent).

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling cookies may affect Service functionality.

7. Data Security

We implement industry-standard measures, such as encryption, firewalls, and secure servers, to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access. You are responsible for safeguarding your account credentials and reporting any security concerns to us immediately.

8. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us at privacy@mygoodfoodshop.com to request deletion.

9. International Data Transfers

The Service is hosted in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries with different data protection laws. We use safeguards, such as Standard Contractual Clauses, to ensure compliance with GDPR and other regulations for international transfers.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on this page with a revised “Last Updated” date and, where required, through email or in-Service notifications. Your continued use of the Service constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: privacy@mygoodfoodshop.com

Address: MyGoodFoodShop Gaming, [Insert Address, e.g., 123 Gaming Lane, San Francisco, CA 94105, USA]

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@mygoodfoodshop.com.

© 2025 MyGoodFoodShop Gaming. All rights reserved.